Our top priority is the satisfaction of our customers. We understand their needs and expectations and do everything we can to exceed them.

Through open communication and close cooperation with our customers, we develop customised solutions that meet the highest standards of safety, reliability and user-friendliness.

We are committed to a continuous improvement process in all areas of our company. This includes the constant optimisation of our products, processes and services.

We promote a culture of innovation and learning in order to stay at the cutting edge of technology and ensure our competitiveness.

Our employees are our most valuable asset. We promote their qualifications and commitment through regular training and further education programmes.

We create a working environment that supports and honours teamwork, responsibility and personal initiative.

We utilise a comprehensive quality management system that meets the requirements of ISO 9001 and is regularly reviewed and improved.

All our processes and procedures are designed to avoid errors and ensure the consistently high quality of our products and services.

This quality policy is regularly reviewed by the management and adapted to changing conditions. It forms the basis for our actions and is binding for all Ascendor employees.

We pay attention to the responsible use of resources and strive for environmentally friendly solutions in all areas of our company.

We assume social responsibility and are committed to the health and safety of our employees, customers and partners.

We work closely with our suppliers and partners to ensure that their quality standards also meet our requirements.

We strengthen our supply chain and ensure the high quality of our products through long-term and trusting business relationships.

Communication at all levels of the company mainly takes place via our internal SharePoint, which serves as a central platform for the exchange of information and documents. In addition, regular shop floor meetings are held in which current topics, targets and operational challenges are discussed directly on site. This combination of digital networking and face-to-face communication ensures an efficient flow of information and strengthens understanding and collaboration throughout the company.